Motor insurance renewal in India is often concentrated where dealers and agents are present—typically major cities. Beyond these, many vehicle owners get little or no timely reminder. Reaching them needs channels and languages that work where they are.
The reach gap
Outside major cities, physical branches and dealer visits are fewer. Customers may prefer local languages and rely on phone or WhatsApp. Traditional follow-up that depends on in-person contact or English-only communication often fails to reach them in time.
Scaling outreach with AI
Relatim's AI employees reach customers by phone and WhatsApp in Hindi, Tamil, Telugu, Kannada, and other regional languages. They work 24/7, so renewal reminders and simple queries can be handled without adding staff in every town. Insurers and dealers using Relatim can extend renewal outreach beyond major cities. Book a demo to see how.