Lapsed motor insurance costs everyone: customers lose cover, insurers lose revenue, and society bears the risk of uninsured vehicles. In India, lapse rates remain high. AI can help prevent that.
What lapse really costs
For policyholders, a lapsed policy means no claim support when they need it. For insurers and agents, it means lost renewal premium and a customer who may switch or stay uninsured. For the ecosystem, it means more uninsured vehicles on the road.
Why so many policies lapse
Forgetfulness, lack of reminders, and friction in renewing (especially in regional languages) drive lapses. Manual follow‑ups can't reach everyone in time, so a large share of renewals never happen.
Stopping lapse with automation
Relatim's AI sends timely renewal reminders via call and WhatsApp, in the customer's language. It answers questions and guides them to renew before the due date. That reduces lapses and helps insurers and dealerships retain more renewals. Book a demo to see how Relatim helps prevent lapsed vehicle insurance.